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Frequently Asked
Questions
Find answers to common questions about our shipping services, tracking, and more.
Payments & Pricing
Cost is based on the destination zone, service type and chargeable weight — the greater of actual weight and volumetric weight (L × W × H ÷ 5000) — plus any applicable surcharges.
A fuel surcharge and handling fee apply to most shipments. Duties, taxes, remote-area delivery and insurance are charged where applicable and shown in your quote.
Yes. Businesses shipping regularly can request volume pricing through the Contact Us page.